chansu Trusted Contributor.
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Connector Down monitoring Rules in ArcMC 2.71

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Dear All,

Does anyone know how to setup a Connector Down Alert by Email in ArcMC?  I check the monitoring rules in ArcMC. I can only find a rules for "connector restart" but there is no "connector down" in rules setup. 

Chan Su

 

 

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Marijo Mandic Acclaimed Contributor.
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Re: Connector Down monitoring Rules in ArcMC 2.71

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Hello Chan,

1) ArcSight Management Center 2.7x Administrator's Guide:
https://community.softwaregrp.com/t5/ArcSight-Management-Center-ArcMC/ArcSight-Management-Center-2-7x-Administrator-s-Guide/ta-p/1619121?attachment-id=66484

2) On page 44:
If email notifications are configured, even with no monitoring rules defined, automatic email alerts are sent indicating when a managed node has gone down or is not reachable. Email alerts are also sent when a down or unreachable node comes back up or becomes reachable again.

3) So in short, once you configure e-mail notifications (Configuring Email Notifications, page 51) if some node that ArcMC is managing goes down you will get an e-mail notification (no rule required).

4) Example of notification:
----------------
Subject: ArcSight Management Center arcmc.hostname - Managed nodes are down
Message:
The following nodes are either down or not reachable from ArcSight Management Center

//Default/smartconnector.host/Container 1
----------------

Regards,

Marijo

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alexandros_n Honored Contributor.
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Re: Connector Down monitoring Rules in ArcMC 2.71

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If the connectors are a different host usually the "connector unreachable" are what you need more or less.

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Marijo Mandic Acclaimed Contributor.
Acclaimed Contributor.

Re: Connector Down monitoring Rules in ArcMC 2.71

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Hello Chan,

1) ArcSight Management Center 2.7x Administrator's Guide:
https://community.softwaregrp.com/t5/ArcSight-Management-Center-ArcMC/ArcSight-Management-Center-2-7x-Administrator-s-Guide/ta-p/1619121?attachment-id=66484

2) On page 44:
If email notifications are configured, even with no monitoring rules defined, automatic email alerts are sent indicating when a managed node has gone down or is not reachable. Email alerts are also sent when a down or unreachable node comes back up or becomes reachable again.

3) So in short, once you configure e-mail notifications (Configuring Email Notifications, page 51) if some node that ArcMC is managing goes down you will get an e-mail notification (no rule required).

4) Example of notification:
----------------
Subject: ArcSight Management Center arcmc.hostname - Managed nodes are down
Message:
The following nodes are either down or not reachable from ArcSight Management Center

//Default/smartconnector.host/Container 1
----------------

Regards,

Marijo

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chansu Trusted Contributor.
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Re: Connector Down monitoring Rules in ArcMC 2.71

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Thanks.  I just test it in a lab and works.

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Marijo Mandic Acclaimed Contributor.
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Re: Connector Down monitoring Rules in ArcMC 2.71

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Glad to hear, you are welcome.

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