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Frequent Contributor.
Frequent Contributor.
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Connector destination not receiving logs

Hello experts,

 

Observed an issue with syslog connector. Configured in ArcMc connector receiving logs but not to forward logs. Connector destination are ESM and Logger.

Observed few anomaly in agent .logs:-

[WARN ][default.com.arcsight.agent.sdk.a.p][parseTokensNow] Unable to match message [VLAN 10 Port 1/1/13 STP State -> BLOCKING (DOT1wTransition)] with message id [STP] expressions (tried default one also){

 

[ERROR][default.com.arcsight.agent.loadable.agent._SyslogD][sendAlert]

 

For ET down:-

[INFO ][default.com.arcsight.agent.fl][logStatus] {C=0, ET=Down, HT=Up, N=syslogudp514, S=0, T=0.0}

 

For logger:-

[INFO ][default.com.arcsight.agent.fl][logStatus] {C=0, ET=Up, HT=Up, N= syslogudp514, S=0, T=0.0}

Your valuable input would be very helpful.

 

Thanks

5 Replies
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Frequent Contributor.
Frequent Contributor.

Not a connectivity problem receiving logs from remaining logs from remaining connectors.

Tried re configuring connector and new installation, no luck.
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Knowledge Partner Knowledge Partner
Knowledge Partner

Which connector version, which ESM version. Registering and re-registering works?

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Frequent Contributor.
Frequent Contributor.

 

Re-registering fresh installation tried, no success.

ESM:-6.11

Connector Version:- 7.7.0.8036.0

 

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Knowledge Partner Knowledge Partner
Knowledge Partner

 

[WARN ][default.com.arcsight.agent.sdk.a.p][parseTokensNow] Unable to match message [VLAN 10 Port 1/1/13 STP State -> BLOCKING (DOT1wTransition)] with message id [STP] expressions (tried default one also){

looks clearly like a parsing issue, update to latest 7.15... not sure if 8.0 likes to work with 6.11 (cipher suites)

 

For ET down:-

[INFO ][default.com.arcsight.agent.fl][logStatus] {C=0, ET=Down, HT=Up, N=syslogudp514, S=0, T=0.0}

 

ET down does not make sense to me here.. cache is 0... ET is normally event transport, S= is sent events (SLC) so 0 in logger and ESM case... or can you see C=x where x >?

 

KR

A

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Trusted Contributor.. Trusted Contributor..
Trusted Contributor..

upgrade the connector to the latest from 7.7 . with parser upgrade.issue might get fix

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