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UPDATE! The community will be go into read-only on April 19, 8am Pacific in preparation for migration on April 21.Read more.
Commodore Commodore
Commodore
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Console dissapears after logon v6.8

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Installed console software for new version on analyst workstations, no problems.

When they login, the login screen disappears as normal, but the console screen does not come up.

They are shown as logged in on the admin dashboard for users.

They've rebooted their desktops, but still have the problem.

any ideas? Suspect java issues??

Thanks

Chris

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Commodore Commodore
Commodore

Found the solution, I had to delete each user and then add them again.

good thing this was a fresh install and they had no previous work done

Chris

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Commodore Commodore
Commodore

Found the solution, I had to delete each user and then add them again.

good thing this was a fresh install and they had no previous work done

Chris

View solution in original post

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