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sujansures Absent Member.
Absent Member.
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Difference between ArcSight Web and ArcSight Command Center

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Though ArcSight Command Center we are capable of doing many backend tasks with the manager, what exactly is the difference between both of them! clear me in simple terms please

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pbrettle Acclaimed Contributor.
Acclaimed Contributor.

Re: Difference between ArcSight Web and ArcSight Command Center

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Well, it's a great example on how you can come to the same answer from two different ways!

Web ebb was always designed as a tool for analysts to interact and look at cases. The ACC was designed to provide a web interface for management of key aspects of ESM. Actually spun from Express really!

Anyway, we added more and more functionality to the ACC due to it being easier, simpler and faster to do. The framework for Web is old and limited and we can't do the things we need. So we expanded ACC to add active channels, dashboards and most recently the search capability from Logger.

With ESM 6.8 we deprecated Web as there wasn't anything you can't do with ACC. The only issue was around  service providers where they shared out the Web client to their customers and making sure we separate correctly. I understand this is all fixed and sorted with a patch so we are good there.

Does that help?

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pbrettle Acclaimed Contributor.
Acclaimed Contributor.

Re: Difference between ArcSight Web and ArcSight Command Center

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Good question really, but also simpler now.

ArcSight Web isn't going to be developed going forward. It was dropped from ESM 6.8 and all of the efforts for the web interface will be going into the ACC, or ArcSight Command Center.

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sujansures Absent Member.
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Re: Difference between ArcSight Web and ArcSight Command Center

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ha ha ha 😄 ​ so won't we be having the ArcSight web thing in future..?

but anyways what's the difference and the possibilities for those two! Let me know the history atleast.. 😉

Regards

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pbrettle Acclaimed Contributor.
Acclaimed Contributor.

Re: Difference between ArcSight Web and ArcSight Command Center

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Well, it's a great example on how you can come to the same answer from two different ways!

Web ebb was always designed as a tool for analysts to interact and look at cases. The ACC was designed to provide a web interface for management of key aspects of ESM. Actually spun from Express really!

Anyway, we added more and more functionality to the ACC due to it being easier, simpler and faster to do. The framework for Web is old and limited and we can't do the things we need. So we expanded ACC to add active channels, dashboards and most recently the search capability from Logger.

With ESM 6.8 we deprecated Web as there wasn't anything you can't do with ACC. The only issue was around  service providers where they shared out the Web client to their customers and making sure we separate correctly. I understand this is all fixed and sorted with a patch so we are good there.

Does that help?

View solution in original post

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sujansures Absent Member.
Absent Member.

Re: Difference between ArcSight Web and ArcSight Command Center

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wow ​ so cool

Thanks so much..

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joe@alchemysecu Frequent Contributor.
Frequent Contributor.

Re: Difference between ArcSight Web and ArcSight Command Center

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Hi Paul.

Quick question.. I have a customer who would like to grant access to/for internal divisions to the ACC for report gathering and dashboard access while disallowing access to the production ESM cluster's subnet. I am not finding any docs on how to deploy the webserver for ACC outside of a protected zone as was possible with ASW. Will it be necessary to have an entire ESM spun up outside of said protected zone that could be peered with the production instance inside said zone? And would it be possible to see production ESM's dashboards and retrieve reports from production instance from the peered ESM? Or, based on what it seems like you mentioned above (hopefully), can one spin up an ACC separate from an ESM instance?

Many thanks for your insight!

Regards,

Joe

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nils.guenther@t Honored Contributor.
Honored Contributor.

Re: Difference between ArcSight Web and ArcSight Command Center

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Hi Paul,

a possible way to achieve this would be a reverse proxy outside of the protected zone that forwards https-requests to the ACC hosted inside the protected zone.

Cheers Nils

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pbrettle Acclaimed Contributor.
Acclaimed Contributor.

Re: Difference between ArcSight Web and ArcSight Command Center

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Hi Nils,

Good question and not sure. You could easily setup a remote reverse proxy to do this, but not quite sure it will provide the full functionality needed. We have tried to be consistent with the web coding used and used a mixture of some simple libraries and HTML 5 to make it happen - though its still far from perfect. So theory says that you could setup a reverse proxy to do this. Give it a try, not tried it myself, but might be worth trying nonetheless.

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