Big news! The community will be moving to a new platform April 21. Read more.
Big news! The community will be moving to a new platform April 21. Read more.
Vice Admiral Vice Admiral
Vice Admiral
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Download Portal "take 2"

With the recent migration from HPe to Micro Focus, what's occuring with the availability of downloads?

The HPe software support portal still seems to work and we are still using this for service requests, licensing etc 

However, we have noted that a recent Parser availaibilty notice (v7.6.4) now refers to the Micro Focus portal - the mentioned parser is NOT available in the HPe portal.

Are we supposed to re-register on the Micro Focus portal? 

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Commander
Commander

Hello,

The Support portal will continue using the same address until further notice, but the parser upgrades are available on the Marketplace site:

https://marketplace.microfocus.com/arcsight/content/smartconnectors-1

 

Diego Chaves Avendaño
ArcSight Technical Support Engineer
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