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raiprash Absent Member.
Absent Member.
540 views

Error: Database Connection,Error: can't get Database Connection,Error: Get Query statistics

I am unable to query anything on the logger, in the search field, now and it has completely stopped fetching the logs. Below is the error that we are getting when we are querying. Kindly look into this as this is a Work stopper for us.

Error: Database Connection

Error: can't get Database Connection

Error: Get Query statistics

Need a quick assistance. If someone has a resolution to this.

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8 Replies
Micro Focus Expert
Micro Focus Expert

Re: Error: Database Connection,Error: can't get Database Connection,Error: Get Query statistics

Was this resolved?

If so, how?

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hirdesh.kumar84 Absent Member.
Absent Member.

Re: Error: Database Connection,Error: can't get Database Connection,Error: Get Query statistics

I am also facing the same issue. Can somebody help out here please

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raiprash Absent Member.
Absent Member.

Re: Error: Database Connection,Error: can't get Database Connection,Error: Get Query statistics

Hi Hirdesh,

Try restarting the logger services also check for the IP tables configuration, firewall should be disabled. Also you can try performing DB defragmentation followed by a reboot.

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hirdesh.kumar84 Absent Member.
Absent Member.

Re: Error: Database Connection,Error: can't get Database Connection,Error: Get Query statistics

Thanks for the response!!

Please can you elaborate the above procedures which help in performing correctly

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hirdesh.kumar84 Absent Member.
Absent Member.

Re: Error: Database Connection,Error: can't get Database Connection,Error: Get Query statistics

Can someone help me out?

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zargaran Honored Contributor.
Honored Contributor.

Re: Error: Database Connection,Error: can't get Database Connection,Error: Get Query statistics

Dear

Inter to maintenace mode and try defragment storage then reboot logger. 

BR


Amir


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erjacob Absent Member.
Absent Member.

Re: Error: Database Connection,Error: can't get Database Connection,Error: Get Query statistics

Has the given resolution above effective in resolving the posted question? Thank you.

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Karl2 Honored Contributor.
Honored Contributor.

Re: Error: Database Connection,Error: can't get Database Connection,Error: Get Query statistics

Hi,

Has anyone tried to perform the DB Defrag? (We do it once per year).

Did this solve those errors?

Best regards,

Karl.

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