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Established Member.. leda
Established Member..
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EventBroker admin's password

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Hi All,

does anybody know if there is a chance to recover the admin's password for an installation of EventBroker v. 2.21.9?

 

Thanks,

Daniele

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Micro Focus Expert
Micro Focus Expert

Re: EventBroker admin's password

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When did you install EB? Was it over 90 days ago? I ask this because there's an issue with EB 2.21 we've run into where the password expires after 90 days and you will receive an "Invalid access token" message when trying to login to the Installer using the proper password. If you installed over 90 days ago, then you should contact Support and they will provide instructions on you to set the password expiration.

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Micro Focus Expert
Micro Focus Expert

Re: EventBroker admin's password

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When did you install EB? Was it over 90 days ago? I ask this because there's an issue with EB 2.21 we've run into where the password expires after 90 days and you will receive an "Invalid access token" message when trying to login to the Installer using the proper password. If you installed over 90 days ago, then you should contact Support and they will provide instructions on you to set the password expiration.

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Established Member.. leda
Established Member..

Re: EventBroker admin's password

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Hi steve-m,

I installed EB at the end of August so, yes, I think this must be the case.

I'm going to contact Support, as you suggested.

Thank you very much.

 

Daniele

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Micro Focus Expert
Micro Focus Expert

Re: EventBroker admin's password

Jump to solution

When did you install EB? Was it over 90 days ago? I ask this because there's an issue with EB 2.21 we've run into where the password expires after 90 days and you will receive an "Invalid access token" message when trying to login to the Installer using the proper password. If you installed over 90 days ago, then you should contact Support and they will provide instructions on you to set the password expiration.

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