Installing Arcsight SmartConnectors

[sunil.mistry]

Hi,

I'm new to Arcsight and it's products and am trying to install SmartConnector software onto a laptop and configure it to forward event logs into logger however when I run SmartConnector it seems to open a command prompt.

I am assuming some of the fields have been entered incorrectly and have therefore tried to uninstall the software to reenter the data but upon installation I cannot return to the stage where I am required to enter details such as Host Name, Device location etc.

Is there a way to competely remove all files and folders of ArcSight SmartConnectors?

Regards,

Sunil

[chrisb1]

Yep, just delete the whole directory - it's all self-contained.

However, it sounds like you're clicking on an icon.  The best way to do anything with the connector when you're not trying to run it as a service is open a command prompt, navigate to the connector's 'bin' directory, then run "arcsight blah" where blah is what you want to do.

It sounds like the two you'll need most are:

$CONNECTOR_HOME/current/bin/arcsight agents <-- This will start the connector

$CONNECTOR_HOME/current/bin/arcsight agentsetup -w <-- this is the configuration wizard

Replace $CONNECTOR_HOME with where your connector is located.

[sunil.mistry]

Thanks for replying, the folders that remain once it is uninstalled are:

program files > ArcsightSmartConnectors>Current>Agentdata

Should I go ahead and erase the Arcsight folder, would this result in removing the entire directory?

Much appreciated,

- Sunil

[chrisb1 · Accepted solution]

Yeah, just delete the entire directory.

[sunil.mistry]

Yeah that fixed it for me!

Much appreciated.