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Integrating ArcSight with Enterprise Ticketing Systems

  • Enterprise System Integration
    • Options Available in the ArcSight Manager
  • Enterprise Ticketing Integration deep dive: Export to External System
    • How Export to External System works
  • Need for an Enterprise System Connector
  • Case Study: ArcSight Remedy Connector
    • Introduction to Remedy Action Request System
    • Architecture of ArcSight Remedy Connector
    • Mapping the Schema between Remedy and ArcSight
    • Installation and Configuration
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