Captain
Captain
806 views

Not able to open a URL https://<your manager>:8443/arcsight/web/manage.jsp

Hi,

We have ESM 6.8c in our environment.

However, we are not able to open URL https://<your manager>:8443/arcsight/web/manage.jsp.​.

Previously it was working fine. We tried restarting arcsight_web service, but result was same.

Kindly help.

Regards,

Ameer Mane

Labels (1)
0 Likes
7 Replies
Captain
Captain

Hi,

We are getting an error,

404: URL not found.

Regards,

Ameer Mane

0 Likes
Fleet Admiral Fleet Admiral
Fleet Admiral

Check that your arcsight_web and logger_web processes are started.

Also what version of ESM are you running?

0 Likes
Captain
Captain

Hi Shaun,

Thank for the reply.

We are running ESM 6.8c. Both arcsight_web and logger_web services are running. We are able to access command center as well.

Regards,

Ameer Mane

0 Likes
Commodore
Commodore

Hello Ameer,

Go through the below mentioned  thread.

https://www.protect724.hpe.com/message/55405

Regards,

Ravi

0 Likes
Captain
Captain

Hello Ravi,

Thanks for the link.

I have gone through the link.

Does it mean there is no other solution for this for version 6.8c than restarting the services?

Regards,

Ameer Mane

0 Likes
Commodore Commodore
Commodore

Dear Ameer,

Did you find any solution for this.

Regards,

Irfan

0 Likes
Captain
Captain

Hello Irfan,

I have not found any solution on this.

For now, we are restarting the services.

Regards,

Ameer Mane

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.