Commodore
Commodore
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Office365 connection issue?

Hi guys,

Has anyone faced with issue while connecting to Office365?:

"Cannot start subscription for Office 365 content type = [Audit.SharePoint] due to: [Bad Request]...." See screenshot office365_connection_error_upl.png.

Office365 configured according to SmartConnector Guide. Network connection to O365 is good, when change any parameters like Client ID or Secret Key, another error occurs that connection fails.

Thanks in advanced

Aleks

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14 Replies
Absent Member.
Absent Member.

Thanks Lar,

7.5.1.7996.0 version is not available on hpe portal, I can download only 7.5.0.7983.0.

Regards,

Aleks Verbniak

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Admiral
Admiral

Hi Aleks,

I have just checked further with the connector team.

The file which was attached above, which you were unable to download, was a specific release for this issue and is not currently available. You should raise a case to receive the file directly from support.

7.5.1.7996.0 is available as a AUP update on the SSO portal, however, what you require is a framework update to resolve the issue with Office 365 connector. It may be worth including the URL of this topic to the support ticket that you create.

Thanks and best regards,

Lar

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Captain
Captain

Alex,

ArcSight officially released a fix for the O365 issue,  the Connector Parser version is 7.5.2.8001.0.  Hope this help.

Regards,

Richel

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