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SmartConnector Issue || Logs not coming from connector to the ESM

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Hello Friends,

Logs are not coming from connector to the ESM. Below is the error we're getting.

Please suggest what need to be done next.

C=7659, ET=Down, HT=Down, N=checkpoint_conn, S=0, T=0.0

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Hello Hemant,

Thanks for your time. It was actually a connectivity issue with Connector and Logger (destination). Post establishing the connectivity things got fixed. logs start flowing from connector to the logger and then to the ESM as per the architecture.

Regards

Rumi

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Hi  Rumi,

Could you please elaborate your issue, from above i can identify that your connector is caching. Also ET and HT are showing down which means the destination is not reachable.

Do let me know if you need any other help

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Absent Member.

Hello Hemant,

Thanks for your time. It was actually a connectivity issue with Connector and Logger (destination). Post establishing the connectivity things got fixed. logs start flowing from connector to the logger and then to the ESM as per the architecture.

Regards

Rumi

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