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Cadet 1st Class
Cadet 1st Class
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Unable to load web user interface

I tried to connect using direct connect to eth3 with the IP address given by my customer but i am unable to load the web UI. Can anyone advise what could be the issue? I already configure my network with a dummy ip and configure to the same subnet.

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Lieutenant Commander
Lieutenant Commander

Hi yuanely,

Can u ping that host ? Is a logger or an esm ? Please check if the service is runnincg or not :

From /etc/init.d/ --> service arcsight_logger status all
Process 'apache' running
Process 'aps' running
Process 'mysqld' running
Process 'postgresql' running
Process 'processors' running
Process 'receivers' running
Process 'servers' running
Process 'web' running

If you are trying to connect to an ESM try https://esm_name:8443

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