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Absent Member.
Absent Member.
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Uninstall Arcsight 5.5 console

Hello all,

I am trying to uninstall and old 5.5 console from my system but i can not find any uninstaller.

I have seen a java file called uninstall.jar but when I execute it with java -jar the manifest file seems to be missing.

I have installed the 5.5 console in a VM to see if there is an uninstaller exe file but no luck.

How can I properly uninstall this old console from my system without deleting it by hand?

Regards,

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Cadet 2nd Class Cadet 2nd Class
Cadet 2nd Class

You can get the below information from ESM_InstallGuide_5.5

To uninstall on Windows, run the Start->All Programs->ArcSight Console - >Uninstall ArcSight Console 5.5 program.

If a shortcut to the Console was not installed on the Start menu, locate the Console’s UninstallerData folder and run: Uninstall_ArcSight_Console.exe

To uninstall on Unix hosts, open a command window on the <ARCSIGHT_HOME>/UninstallerData directory and run the command: ./Uninstall_ArcSight_Console

I hope it helps,

-Nellie

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Absent Member.
Absent Member.

Hello Nellie,

The problem is that, that file does not exist. As I have said, I installed the 5.5 console in a VM to see if that Uninstall_ArcSight_console.exe exists or is created during the installation but no luck.

Any other options?

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Cadet 2nd Class Cadet 2nd Class
Cadet 2nd Class

Do you see a folder name called 'UninstallerData folder under current?

It should have an executable file called Uninstall_Arcsight_ESM_Console.exe

You can uninstall Console by clicking the file

-Nellie

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Absent Member.
Absent Member.

Hello,
I don't think you will get yourself to trouble if you just shift+delete the console folder

I know this is not the best way, but done it thousand times without any issues.

If you want to delete you console before installing a new one (for example 6.0 or 6.5 or even 6.8), the new installer will definitely override the old paths in registry and everything will be alrighty.

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Absent Member.
Absent Member.

Thanks Nellie and Nikolay

@Nellie: The folder exists but no .exe file

@Nikolay: Will have to do it the old way Wanted to do as clean as possible but seems that, that is not an option xD

Thanks you both for your time

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