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Unknown devices in ArcMc 2.5 Topology view


When a device from a connector is showing an unknown device in topology view it´s because of not having deviceHostName or deviceAdress (i think). But after the log is "fixed" and those are populated the unknown is still there.

Is there a way of "refreshing" the topology view?

The only way so far is for us to reinstall the connector to get a new id = fixed topology view.

The admin guide (page 187) doesn´t say anything about this. Is there a guide about devices perhaps?

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Captain Captain

Does anyone have a solution for this issue?

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