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can Arcsight ESM and ArcMC could have 2 ip Addreses?

Can Arcsight ESM and ArcMC could have 2 IP Address? 1 for Data Center A and 1 for Data Center B. Thank you.

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Honored Contributor.
Honored Contributor.

Re: can Arcsight ESM and ArcMC could have 2 ip Addreses?

What exactly is your senario with the 2 DCs?

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Re: can Arcsight ESM and ArcMC could have 2 ip Addreses?

Our partner have 2 Data Center. They want to use separate IP Addresses for both Data Center for security purposes.

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Honored Contributor.
Honored Contributor.

Re: can Arcsight ESM and ArcMC could have 2 ip Addreses?

In general it shouldn't be any problem because this is a matter of OS layer the network. So if you configure correctly your linux box the ESM (ArcMC also) will receive everything. It doesn't care about how many or which interfaces you will use.

Now if you are using an appliance it is a different story. Again it shouldn't be an issue but better check it with the support it could lead you to some unsupported state.

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Re: can Arcsight ESM and ArcMC could have 2 ip Addreses?

Yeah that totaly make sense. Thank you.

By the way how could I contact support?

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Acclaimed Contributor.
Acclaimed Contributor.

Re: can Arcsight ESM and ArcMC could have 2 ip Addreses?

Hello Raymund,

please go to this link:
https://softwaresupport.softwaregrp.com/

This is where you would usually log in to your account and create Service Request with your SAID.

There is a "chat" option on same page if you are not sure so you can ask there.

Regards,

Marijo

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Re: can Arcsight ESM and ArcMC could have 2 ip Addreses?

Hello Marijo, No response yet.
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