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Member.. LSware
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event broker X-auth-token error from duing installation.

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 Dear all. 

Is there anyone who can provide advice for blow error message from Event broker installation procces?

 

'======= Starting STEP 0 "Sending configuration file to platform..." of Deploy core services process =========

Preparing configuration json for deploy...
Injecting the configuration values into /opt/arcsight/kubernetes/first-suite-updated.json ...
[INFO] 2018-07-30 12:41:10 : Starting CDF phase 2 installation ...
[FATAL] 2018-07-30 12:46:16 : Failed to get X-AUTH-TOKEN. Please make sure the inputted password is correct.
First deploy phase failed!
Error while deploying core services. Please see logs for more details. Installation will be aborted!
[root@eb1 arcsight-installer-1.50.9]#

=====================================================

 

As you can see , there are X-AUTH-TOKEN error which tell password is incorrect, but the only password I input is just administrator passwd at start step...

I hope you can advice 🙂

thanks!

 

 

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Micro Focus Expert
Micro Focus Expert

Re: event broker X-auth-token error from duing installation.

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Following up on this, did my suggestion address your issue? If so, can you click "Accept As Solution?"

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Micro Focus Expert
Micro Focus Expert

Re: event broker X-auth-token error from duing installation.

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What dns servers do you have in your /etc/resolv.conf? For all of the servers listed, can you forward/reverse looking on hostname/fqdn/ip? If you have a dns server in your /etc/resolv.conf that you cannot properly forward/reverse lookup, remove it. You will see this with Event Broker 2.21. See my doc on this (doc is on 2.20 but this information applies to 2.21): https://community.softwaregrp.com/t5/ArcSight-User-Discussions/ArcSight-Event-Broker-2-20-DNS-and-host-setup-and-configuration/m-p/1656877

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Micro Focus Expert
Micro Focus Expert

Re: event broker X-auth-token error from duing installation.

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Following up on this, did my suggestion address your issue? If so, can you click "Accept As Solution?"

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Member.. LSware
Member..

Re: event broker X-auth-token error from duing installation.

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Frequent Contributor.. Arash_gh_ab Frequent Contributor..
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Re: event broker X-auth-token error from duing installation.

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Micro Focus Expert
Micro Focus Expert

Re: event broker X-auth-token error from duing installation.

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Please be more specific. Are you seeing an error when you try to download it? Do you not see the download button?

 

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