zargaran Honored Contributor.
Honored Contributor.

manager service status initializing !and not available !

dear all

after i restart ArcSight ESM , the manager status viewing "initializing" and does not start and available.

like this :

aps service is available
arcsight_web service is mixed_statuses
execprocsvc service is available
logger_httpd service is available
logger_servers service is available
logger_web service is available
manager service is initializing
mysqld service is available
postgresql service is available


also i can connect to console but i have not any connector event.

in the server.log file i have not any ERROR log.

" server.log attached in this question post "

any suggestion?



2 Replies
David Bau Outstanding Contributor.
Outstanding Contributor.

Re: manager service status initializing !and not available !

Hello Amir

This may sound as a nob tip but I has the exact same issue and the only thing that help was manually stopping all of the services and restarting the server

You should also post the server.std.log just in case

Best regards



Knowledge Partner
Knowledge Partner

Re: manager service status initializing !and not available !

Hello Amir,

sounds like performance issue and the analize this not only the server.log file will show you something.

If you have support please open ca case .


All the best,


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