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santhosh.i Absent Member.
Absent Member.
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Any document avail for SMS alerting

Dear All ,

Is there any document available for SMS alert/notifications , i checked with support they mentioned only admin guide is avail for notifications stuff...

pls share if anything is avail......

thanks

santhosh I

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balahasan.v1 Acclaimed Contributor.
Acclaimed Contributor.

Re: Any document avail for SMS alerting

Hi Santhosh,

U can refer the Console User guide:  "Managing Notifications"

notifications.jpg

In admin guide u will find the Creating the Custom Emails using Velocity Templates.

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santhosh.i Absent Member.
Absent Member.

Re: Any document avail for SMS alerting

any other configuration needs to be enabled on the Manager ???? or just need to provide phone number on user notification settings!!!!

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balahasan.v1 Acclaimed Contributor.
Acclaimed Contributor.

Re: Any document avail for SMS alerting

Hi Santhosh,

I hope the Changes made on the Manager is Explained in the Console User Guide

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markcarlo21 Contributor.
Contributor.

Re: Any document avail for SMS alerting

Hi,

Good Day!

I would like to ask if this inquiry has been addressed?

Upon checking, only e-mail address is available for cellphone notification.

Is there a way to set a cellphone number or integrate it to an SMS gateway?

Thanks,

Carlo

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bondarets Absent Member.
Absent Member.

Re: Any document avail for SMS alerting

This is the way it usually works - you get email looking like this - <phone_number>@operator.com from your cellular provider (most of them have this type of service, sometimes for free, sometimes for a small fee) and any email sent to this address will reach your mobile as an sms.

Second option is using your own sms gateway (software), but still, most of them support accepting incoming requests via SMTP and act like an SMTP-SMS gateway or SMTP-SMPP gateway.

Third option is using cellphone, attached directly to server. ArcSight doesn't support this.

Forth option is to use SMSC-gateway which uses SMPP as a transport, not SMTP. ArcSight doesn't support this either.

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markcarlo21 Contributor.
Contributor.

Re: Any document avail for SMS alerting

Hi Ivan,

Thank you for your response.

Cheers,

Carlo

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