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akhanzada Absent Member.
Absent Member.
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ArcSight ESM in a foreign language?

So, I've installed an ESM in Japanese on a linux box. Also, I installed ArcSight Console on my English-based Windows 7 machine (there was no option to change the language).

However, the ArcSight Console displays in half-Japanese, half-English on my machine. Other people who have a Japanese version of Windows see all Japanese.

console_ja_en.png

How can I get it to display in full Japanese? Can I add a line to console.properties?

Also, I want the ArcSight Command Center to display fully in Japanese, but everyone in my team sees half-Japanese, half-English. Is there any setting to change?

Thanks in advance.

Amil

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Acclaimed Contributor.. balahasan.v1 Acclaimed Contributor..
Acclaimed Contributor..

Re: ArcSight ESM in a foreign language?

Hi Amil,

Refer this Thread. I have given link from Support. For Console their a language package which u need to install language package. But for Events reporting from Smartconnector(UTF-8).. U need to check the Local Language of the agent machine and modify ur Agent.Properties... Check the Localization Guide. I can see Manager/DB in Japanese won't create problem while processing and storing ur data

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akhanzada Absent Member.
Absent Member.

Re: ArcSight ESM in a foreign language?

Hi Balahasan,

Thank you for the quick reply. The pdf you linked to it very useful. However it says:

ArcSight Console

Install the ArcSight Console on

an Operating System that is of the same language as the

language you selected while installing the

database. During startup, ArcSight Console

automatically detects and uses the

locale from the Operating System.

By language pack, do you mean a language pack for Windows? Is there a way for English Windows OS to display the Console in Japanese?

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Acclaimed Contributor.. balahasan.v1 Acclaimed Contributor..
Acclaimed Contributor..

Re: ArcSight ESM in a foreign language?

Hi Amil,

Yes there is a separate Language package for Console which u need to install in the Same OS and update the Console Properties.. I have seen some post earlier regarding the same on Console Character Encoding Changes.. But can't find now.. Weird U need to check in the Support regarding where to download ur Language Pack and Install and what u need to modify in Console Settings

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akhanzada Absent Member.
Absent Member.

Re: ArcSight ESM in a foreign language?

Thanks Balahasan. I tried searching for instructions and could not find them either. Also, in SSO, I can't see any language packs available for download under my SAID.

Does anybody else have ideas?

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Acclaimed Contributor.. balahasan.v1 Acclaimed Contributor..
Acclaimed Contributor..

Re: ArcSight ESM in a foreign language?

Hi Amil,

I guess u need to install it in ur OS and update ur console settings with UTF-8 Settings.. has everything in Russian in his environment. He might have answers buddy.. Check with him

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akhanzada Absent Member.
Absent Member.

Re: ArcSight ESM in a foreign language?

Thank you, Balahasan.

If anyone knows a solution, please pitch in!

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