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randylle1 Absent Member.
Absent Member.
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Cases - Import xml file or package

I have tried exporting a case via the GUI package function inside ESM (.arb) and also via "Export To External System" (.xml). On importing the case into another ESM (Import package OR command line xml), the information about the case is preserved however the case content (base events and correlated events) are not imported. Is there a method for getting this data back into the imported case?

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Acclaimed Contributor.. Volker Michels Acclaimed Contributor..
Acclaimed Contributor..

Re: Cases - Import xml file or package

Hello,

we had the same issue, attachments like csv's you can transfer but not events, the only chance is to attach them again.

Volker

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randylle1 Absent Member.
Absent Member.

Re: Cases - Import xml file or package

Thank you

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