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Honored Contributor.
Honored Contributor.
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Configure remote file system (CIFS)

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Hi,

I have a problem with a configuration of CIFS share

when trying to add a CIFS share an errore message is displayed:

Failed to mount null:null

as /opt/mnt/Bck_Arcsight.

I have tested the connection from my pc and all goes well.

below my settings:

Name: BckArcSight   (mountpoint)

Location: //ip_addr_remote_server:/name_of _shared_CIFS

MountOptions: rw,directio

Username: ip_addr_remote_server/username (locally defined)

Passwd: pwd

Any suggestions?

Thank you

Luca

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Absent Member.
Absent Member.

managed to get a screen cap for CIFS and NFS:

CIFS (taken from connector):

Capture.PNG

NFS (taken from logger):

Capture2.PNG

these are tested working. hope these are useful for u.

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Absent Member.
Absent Member.

i have not tried using IP to define the remote server authentication field, however, you can try login with username as follows:

<RemoteServerIP>\<username>

if the IP of the remote server can be resolved by DNS, use the hostname. otherwise, if the above dont work, try adding it to connector host file, and try to mount again.

additionally, the format of the mount location which you have defined looks kinda fishy; seems like somethings amiss. i dont have access to a connector appliance to determine a working one for u at the moment. when i do, i'll get back to u here.

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Honored Contributor.
Honored Contributor.

Hi,

thank you for your fast response. About the username, I have tried as you wrote:  name_srv\username

and now the error message is :

The provided data is invalid.

Additionally, I have tried to mount the same folder from a Connector Appliance ( same subnet) successfully

P.S. (I forgot to tell you thi is a logger appliance)

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Absent Member.
Absent Member.

Try <fqdn>:<sharename>

for example protect724.arcsight.com:shared_dir

if you use the IP , 10.10.10.1:shared_dir, make sure your username has the domain name like  domain\userid

Pasha

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Absent Member.
Absent Member.

managed to get a screen cap for CIFS and NFS:

CIFS (taken from connector):

Capture.PNG

NFS (taken from logger):

Capture2.PNG

these are tested working. hope these are useful for u.

View solution in original post

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Honored Contributor.
Honored Contributor.

Hi Jack,

your settings work fine for my appliance.

Thanks a lot.

Luca

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