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ben.chambers@us1 Absent Member.
Absent Member.

Connector Appliance Help

We upgraded our connector appliance from 6.3 to 6.4 and it completely blew up our production server.  I logged into the CLI via our iLo and it appears our default gateway was forever lost.  I called HP and they stated it's a 'known' issue and the latest patch will resolve the issue.  The problem is the latest patch will be released at the end of May.

So, HP told us the work around was to implement the following steps:

-Comment the 'GATEWAY=' line in /etc/sysconfig/network-scripts/ifcfg-eth0

-Add the new default gateway address to /etc/sysconfig/network file -Restart the appliance

But when I am in the admin CLI, I do not know the appropriate commands to make these setting changes.  It's not the typical Linux commands.  I have RTFM on the Conn Appliance admin guide and tried to set defaultgw x.x.x.x eth0 and that is not correct.

Is there someone who can tell me how to make these changes? I am assuming it's either something HP would be able to log in with root credentials or some hidden commands imbedded.

Any help would be much appreciated!



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1 Reply
darryl.lapornik Absent Member.
Absent Member.

Re: Connector Appliance Help

I've got the same issue - not yet tried the fix but I was given the steps:

login via ssh using Putty, for example, use the below credentials:


  Login as: root

     Password: <enter any password>


  The system will request for an Activation code, call the Support line with the Challenge code and we shall update the ticket with the Activation Code.

You will then be able to modify the above files

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