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Absent Member.
Absent Member.
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How to Enable SSH on ConApp or LogApp from the Web Interface?

Hello All,

We are in some drastic need of some advice. Please help.

Issues:

1) We cannot SSH into our ConApp or LogApp

I can currently log into the web interface of each, but I am not sure how to enable SSH. ArcSight Support told us we can enable this through the web GUI but has not followed up with the steps. I was hoping someone from the ArcSight Community could assist. We are running Logger ver. 4.5.0.4892.0.

Thank you,

Abe

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Trusted Contributor.
Trusted Contributor.

From the web interface go to System Admin > SSH and you'll have the four options below.

  • Disabled
  • Enabled
  • Enabled, only for 8 hours
  • Enabled, only during startup/reboot


You will probably need a challenge code from HP support to log in to the appliance.

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Absent Member.
Absent Member.

Thanks for the reply. I've checked the web interface time and time again but unfortunately we do not have the tab or link for "SSH". I am currently on the logger and we are running version 4.5.0.4892.0.

Regards,

Abe

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Acclaimed Contributor.
Acclaimed Contributor.

Hi Abe,

If you are using the Software Logger. Sorry to say this.But No SSH option is applicable for Software Loggers.

In Logger Hardware Appliance u will see like this:

In Software Logger u can't find coz it is not there to begin with

Else if u are using Logger Appliance and still not able to see it then check ur user Privileges

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