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lavander Absent Member.
Absent Member.
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Java TimeOut Error when creating connection from WUC to Logger

I'm trying to set up a connection between my WUC Connector (hosted on a Connector Appliance) and a Logger Appliance and keep getting the following error:

Destination parameters did not pas the verification with error [; nested exception is: java.net.SocketTimeoutException: Read timed out].


I know there is no connectivity problem between the ConnApp and the Logger because I have successfully setup the connection from several SYSLOG Connectors on the appliance.  It's only the WUC instance that's throwing up this error.

Has anyone else seen this before?  Any suggestions?

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sunil.jaiswal8 Super Contributor.
Super Contributor.

Re: Java TimeOut Error when creating connection from WUC to Logger

Hi Lavander,

Did you get resolution for this issue. I am getting same error message during the connection setup between connector and logger for checkpoint smartconnector. Earlier I have successfully done connection setup for other checkpoint, syslog smartconnectors. It does not seem the firewall port opening issue.

Regards,

Sunil Jaiswal

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lavander Absent Member.
Absent Member.

Re: Java TimeOut Error when creating connection from WUC to Logger

I did not get a resolution.

I ended up re-creating the Connector from scratch and whatever problem I was having went away.  I don't like those kind of solutions, but I needed to get the connector back in service.

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premjith1 Absent Member.
Absent Member.

Re: Java TimeOut Error when creating connection from WUC to Logger

Hi All,

I am also facing a similar problem with a check point opsec connector. I am getting the same error and there is no connectivity issue between connector and logger.

Please share if anyone has found a solution for this.

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lgabrielli Honored Contributor.
Honored Contributor.

Re: Java TimeOut Error when creating connection from WUC to Logger

Hi,

try to add memory to the container and then try to create the connection to the logger. Sometimes, it works.

Regards,

Luca

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nikhilesh Absent Member.
Absent Member.

Re: Java TimeOut Error when creating connection from WUC to Logger

I am also facing the same issue for checkpoint clear connection from connector appliance to logger, can anyone tell what is this issue and what is the solution for this

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Established Member.. tejeu_tejeu1
Established Member..

Re: Java TimeOut Error when creating connection from WUC to Logger

Hi Nikhilesh,

This error belongs to java. So update the java on the machine and try with multiple browsers.

Regards,

Tejesh

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nikhilesh Absent Member.
Absent Member.

Re: Java TimeOut Error when creating connection from WUC to Logger

Thanks Tejesh,this is exactly the issue, now we are receiving the logs in logger, since Java is not installed in that server, once installed latest Java then its working fine,

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