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Absent Member.
Absent Member.
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Logger Export Result button is not visible

Dear,

Some times the logger export result button is not available.This is the bug?

version : 5.2.0.6295.0

Kindly find the attached screenshot for ur ref.

Regards,

John 

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8 Replies
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Absent Member.
Absent Member.

Re: Logger Export Result button is not visible

What browser are you using?

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Absent Member.
Absent Member.

Re: Logger Export Result button is not visible

I have the  same problem....and use Firefox

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Absent Member.
Absent Member.

Re: Logger Export Result button is not visible

Hi,

Thanks for ur response.

IE Ver.8.0.6001

Note : Normally its visible but sometimes only its not visible.

Regards,

John

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Contributor.
Contributor.

Re: Logger Export Result button is not visible

Hi,

We have the same problem..

Using Firefox 5.0 and Logger 5.2.0.6307.1

At the moment it looks random, sometime it works and sometime it doesnt...

Anyone found a solution or cause to this yet??

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Absent Member.
Absent Member.

Re: Logger Export Result button is not visible

I have exactly the same issue - and now it's even worse as, even when it is there and I click it, the export screen just sits at 0% and the 'exporting' spinner goes round but nothing happens. This is with IE8.0.7

It used to work

Any solutions?

Rgrds

Peter


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Absent Member.
Absent Member.

Re: Logger Export Result button is not visible

I see this happen sometimes also. Using IE8...

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Super Contributor.
Super Contributor.

Re: Logger Export Result button is not visible

Try to click on another option (example : Report or Dashboard or Summary) and then return to search option (Analyse-> Search). You will get the export button for the same search query result.

I have faced this issue with both browser firefox and IE.

Thanks

Sunil

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Absent Member.
Absent Member.

Re: Logger Export Result button is not visible

Thanks, that trick worked.  It's a very annoying bug.  I wonder if they fixed it on the 5.3 update.

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