roy.tsang Absent Member.
Absent Member.
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[Notification-HTML]

Hi everyone,

When I schedule report, it allows HTML options, but when receiving the email notification after report has been successfully archived.  It compliants about the "in format "html" cannot be sent as attachment, as html is currently not supported.  Please update the parameters in the schedule.  Falling back to sending the URL.

Version 4.5 SP1.

Thanks

Roy

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5 Replies
Mariajohn Absent Member.
Absent Member.

Re: [Notification-HTML]

Hi,

Do the below steps for getting the sheduled reports with attachement ,

Go to Edit Report -- Under Job tab -- Under Common Parameters select the Email Format -- Change the value to Attached Report

Plz refer the attached screen shot also

Regards,

John

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roy.tsang Absent Member.
Absent Member.

Re: [Notification-HTML]

Hi John,

Thanks for your reply, it is currently using "Attached Report"..

Thanks

Roy

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Mariajohn Absent Member.
Absent Member.

Re: [Notification-HTML]

Hi Roy,

For better understanding the problem,plz provide the notification mail which u r receved for the sheduled report,

Regards,

John

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roy.tsang Absent Member.
Absent Member.

Re: [Notification-HTML]

Hi John,

Report Configuration Changes by User_09-05-2011-10:00:00.html has been successfully archived.
Report 'Configuration Changes by User_09-05-2011-10:00:00.html' in format 'html' cannot be sent as attachment, as html is currently not supported. Please update the parameters in the schedule. Falling back to sending the URL.
Please visit https://esm:9443/arcsight/app?service=external/ReportResultsTop&sp=S%3A53VQNzIBABDV6ds3pck6RA%3D%3D

Sample attached.

Thanks

Roy

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Acclaimed Contributor.. Volker Michels Acclaimed Contributor..
Acclaimed Contributor..

Re: [Notification-HTML]

Hello Roy,

attaching html is not supported, I get the same error on my system (same ESM version) but you can find the report under Reports --> Archives in your personel folder and if you have configured to open html in an external browser you will see it there.

Volker

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