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carlos.alcocer@1 Absent Member.
Absent Member.
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Smart Connector 6.0.5 an QualysGuard 7.11 doesnt works

Hi All,

I'm having problems with the extraction of vulnerability reports from Qualys and updating my assets with vulnerabilities and open ports. We are getting the following error messages in agent.log :

[ERROR][default.com.arcsight.agent.mc.c][getJobsList]

org.xml.sax.SAXParseException: The entity name must immediately follow the '&' in the entity reference.

  at org.apache.xerces.framework.XMLParser.reportError(XMLParser.java:1060)

  at org.apache.xerces.framework.XMLDocumentScanner.reportFatalXMLError(XMLDocumentScanner.java:626)

  at org.apache.xerces.framework.XMLDocumentScanner$ContentDispatcher.dispatch(XMLDocumentScanner.java:1305)

  at org.apache.xerces.framework.XMLDocumentScanner.parseSome(XMLDocumentScanner.java:381)

  at org.apache.xerces.framework.XMLParser.parse(XMLParser.java:952)

  at com.arcsight.util.AgentUtil.fromStringToJAXPDocument(AgentUtil.java:429)

  at com.arcsight.agent.mc.c.m(c.java:330)

  at com.arcsight.agent.mc.c.run(c.java:562)

  at java.lang.Thread.run(Thread.java:662)

[2013-08-28 17:28:48,843][INFO ][default.com.arcsight.agent.vh][run] Memory Usage: 28Mb out of 243Mb

I wonder if anyone is experiencing the same problem and knows a work around to make connector 6.0.5 work with Qualys 7.11.

Regards,

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joe@alchemysecu Frequent Contributor.
Frequent Contributor.

Re: Smart Connector 6.0.5 an QualysGuard 7.11 doesnt works

Hey Carlos.. I am having the same issue here. It seems that even though the SmartConnector is only supported through v7.9 it has been working on the v7.10 Qualys. Now that Qualys has pushed out 7.11 the Connector no longer succeeds. I am looking into this myself, but should you find anything, please let me know.

Regards,

Joe Crump

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zarysh
Visitor.

Re: Smart Connector 6.0.5 an QualysGuard 7.11 doesnt works

I am playing around Qualys 7.12 using Smartconnector version 6.0.7.6901, still not showing any success yet.. . I couldn't find even an error from the logs. The connector setup was completed successfully, but it doesn't seems to be collecting any events from the scan reports. Anybody successfully integrated QualyGuard 7.12 ?

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skv2 Absent Member.
Absent Member.

Re: Smart Connector 6.0.5 an QualysGuard 7.11 doesnt works

Hi,

Have you got any solution to this problem.

Regards,

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zarysh
Visitor.

Re: Smart Connector 6.0.5 an QualysGuard 7.11 doesnt works

Not yet.. 😞

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