ThomasMeindl Honored Contributor.
Honored Contributor.

Support for McAfee NSP 6.1 (Intrushield DB), TTP FR # 60937, please subscribe at Support

Dear ArcSight - Customers,

if you are in need of support for McAfee NSP 6.1 (former Intrushield) - DB - connector, I may ask for your help to open a ticket at ArcSight-Support.

As you know, the more people who open a ticket, the better Arcsight can prioritize on the support for specific / new device versions. So it's up to you to you .

If you like you also can add a post to this ticket, if you opened a ticket, so that other Customers can keep track on how many tickets have been raised.

If you also have a ETA, please let us know in this thread!

Please add the known TTP "FR # 60937" to you ticket. You can also use the following "template":

Dear Support,

we would like to be added to the TTP "FR # 60937" which already exists for the support of the SmartConnector-Version for McAfee NSP 6.1 (Intrushield DB).

Please add us to the TTP, as we will need support for this Device-Version in the near future.

Thanks very much!!


I know of at least of 3 Customers who raised a ticket for this.

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1 Reply
skgm23 Contributor.

Re: Support for McAfee NSP 6.1 (Intrushield DB), TTP FR # 60937, please subscribe at Support


It still doesn't look like there is McAfee connector for Intrushield 6 DB. Are you doing any workaround to get the events into ESM while waiting for the connector?

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