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Absent Member.
Absent Member.
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Unable to connect Arcsight Web

Hello Experts,

From last few days I am not able to connect Arcsight Web , The web services are running ( tried by restarting the service as well). Event though there is no firewall between the box I am not able to telnet the port 9443. Do I have to add entries in manager?

Any suggestions will be appreciated.

Thanks,

Sreekanth Nair

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Fleet Admiral
Fleet Admiral

Hi Sree,

I hope ur installation is not Fresh Setup right.Wat about the Certificates

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Absent Member.
Absent Member.

Hi Bala,

  No, its not a fresh setup, their is no problem with certificate as well.

Thanks,

Sreekanth Nair

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Fleet Admiral
Fleet Admiral

Hi Sree,

What abt the Error Logs from Server ?? Mostly it's due to Browser Setting Changes, Proxy stuff, Firewall Stuff or some other Connectivity Issues are mostly found !!

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Absent Member.
Absent Member.


Problem may be caused by the browser setting changes, try another browser may be Mozilla Firefox.

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Hi,

I would suggest to re-run the ArcSight web setup from the following path <ArcSight Home\web\current\bin>.

Please share the output once you are done with this activity.

Regards,

Anirudh

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