Cadet 2nd Class Cadet 2nd Class
Cadet 2nd Class
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Open two same record when open interaction from web service by using connect-it

Hi,

 

I created connect-it scenerio. The scenerio read email and send data to ServiceDesk web service. The question is scenerio open two same record for one mail. How can I provide that scenerio open one record for one mail?

 

Regards,
EP

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