Date SW Installed / Utilization
We are in the process of using Utilization data to re-claim unused software. One of the questions brought to me that I cant find the answer to:
How can I tell if the person just got Application A installed on their computer?
We obviously don't want to go telling people we are taking Application A back because they dont use it, if they just got it installed yesterday.
I dont believe that the 'install date' is captured by SAI recognition... Is there any kind of 'First Recognized' date stored somewhere or any field that would help identify how long that particular app has been monitored by utilization?
Anyone have any methods for achieving this?
P.S. This thread has been moved from ITRC DDM Inventory (Enterprise Discovery) Forum to IT Asset Manager / Connect-IT Support and News Forum - HP Forums moderator
Re: Date SW Installed / Utilization
Easiest thing I can think of would be to define a field in Asset Manager called creation date (dtCreate) and set the default script on it to be either now() or date() respectively. The default script in AM is only executed when the record is first created.
This wouldn't help you retroactively, but would at least give you the date it was first created in AM going forward.