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lwvirden Absent Member.
Absent Member.
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What techniques are available in HPAM to import information via scheduled tasks?

Right now additions and changes to user records occurs when someone imports a CSV file of information into Asset Manager.

The users of the system have asked whether there is a way within HPAM to schedule an import to occur regularly.

So far we have not been able to locate anything in the documentation about such functionality.

Has anyone worked out a way for such a thing to work?

We can do it relatively simply in HP Service Manager but have not found any way to do it within Asset Manager.

 

Thank you

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Yensi_A_AM Respected Contributor.
Respected Contributor.

Re: What techniques are available in HPAM to import information via scheduled tasks?

Hi Iwvirden,

There is a way to import the informatio​n via scheduled tasks in Connect IT, for it you need to install the tool Scheduler console.

For more information about it and to get the hold steps to do it you can open a case with CIT.

If you find this or any post useful to resolve the issue, please mark this thread as correct answer and other members can benefit with the information given.

 

 

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lwvirden Absent Member.
Absent Member.

Re: What techniques are available in HPAM to import information via scheduled tasks?

Thank you so much for replying.

Alas, we don't have CIT so that's not an option for us.

Right now we are trying to figure out the steps necessary to use the command line interface safely.

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Yensi_A_AM Respected Contributor.
Respected Contributor.

Re: What techniques are available in HPAM to import information via scheduled tasks?

Iwvirden,


Yes, in Asset Manager that is the only way to export such data since we are integrated with CIT and the mentioned tool is the way we used to do it.


If you have any other concern please do ot hesitate to create a new post.

If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution. If you are satisfied with anyone’s response please remember to give them a KUDOS by clicking on the STAR at the bottom left of the post and show your appreciation.

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Acclaimed Contributor.. Mark Cullen_1 Acclaimed Contributor..
Acclaimed Contributor..

Re: What techniques are available in HPAM to import information via scheduled tasks?

CIT is the usual way to interface with external systems/files however you could utilize the Import module of Asset Manager along with a scheduled workflow.  It is too much to get into the specifics however the scheduled workflow would be executed via APM service and the workflow would call an executable type action with this action having the necessary command line logic (see help for amimpl.exe and parameters to use).  There would have to be a dedicated windows directory folder where the csv file and import script is stored.  A login account with admin rights is also needed.

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