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Absent Member.. sreedevireddy Absent Member..
Absent Member..
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compatabile issue for AM9.4 client and webclient on 64 bit server

Hi Experts,

We have Installed the following software’s on Windows 2008 R2 (64 bit) server.

  • AM 9.4
  • Java 7.0
  • Oracle11g (32-bit)
  • Tomcat 6.0

Here we have one compatible issue for webclient of AM 9.4 on 64 bit server.

  • 32 bit oracle 11g  à  supported for AM 9.4 client  and not supported for Webclient
  • 64 bit oracle 11g  à  Not supported for AM 9.4 client  and supported for Webclient

is it correct?

 

is it possible both client and webclient are working with Oracle11g (32 bit) on 64 bit server?

 

on 64 bit server I need both client and webclient,Can any one suggest which software I need to installed...

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6 Replies
Priya_B Absent Member.
Absent Member.

Re: compatabile issue for AM9.4 client and webclient on 64 bit server

Hello Sreedevi,

 

Your database needs to be 64 bit, if you have Oracle 11g 32 bit database then entire environment will be 32 bit only. Only if have a 64 bit database environment, you need both 32 bit and 64 bit Oracle client to access Windows and Web client.

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Absent Member.. sreedevireddy Absent Member..
Absent Member..

Re: compatabile issue for AM9.4 client and webclient on 64 bit server

Priya,

but Oracle 64 bit is not support for AM 9.4 Windows client.previously I installed 64 bit database on 64 bit OS.but I am not able to login windows client,so I raised a case for HP.So HP person said that 64 bit oracle not supported for AM 9.4 windows client.SO could you please clarify this..
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Priya_B Absent Member.
Absent Member.

Re: compatabile issue for AM9.4 client and webclient on 64 bit server

Ofcourse 64 bit database is supported, so you need a 32 bit Oracle client installed for AM Windows client to work well.

 

 

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Absent Member.. sreedevireddy Absent Member..
Absent Member..

Re: compatabile issue for AM9.4 client and webclient on 64 bit server

so we need to install both 64bit oracle client and 32 bit oracle client database.in this case ,how can we setup the ODBC connection(do we need to set up two ODBC connections?)
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Micro Focus Expert
Micro Focus Expert

Re: compatabile issue for AM9.4 client and webclient on 64 bit server

hi,

 

If you are using Oracle, then no ODBC connection is needed.

 

Thank you,

Elisaveta

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Absent Member.. Nigel Parker Absent Member..
Absent Member..

Re: compatabile issue for AM9.4 client and webclient on 64 bit server

Hi,

 

We had a lot of issues with this and ended up installing both 64 bit and 32 bit Oracle clients on the server. When we want to start the the AM web server we make sure the environment variables are pointing to 64 bit client. Once it is is started we change the environment variables back to 32 bit client so that the AM client starts OK. The environment variables are only checked when the webserver is starting up, so changing back to 32 bit will not affect the already running webserver. Same issue applies when running Automated Process Manager (32 bit) on the same machine as the webserver.

 

Nigel

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