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Respected Contributor.. Rakesh kumar Respected Contributor..
Respected Contributor..
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How to reset UISysadmin password ucmdb

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Dear experts,

We have reseted the password uimlsadmin and sysadmin user.but after restartimg ucmdb services getting error.

I have not able to login ucmdb console this is the error showing and also console username password console not able to see getting error incorrepted occur authentication..

And also we are not able to open jmx console jmx console password and username console opening now but when we putting password console is same not opening.

Can you suggest how to solve this issue.uisadmin password already reseted through console but after restarted ucmdb services it is getting error . Ucmdb server status is showing all are up.
And also confirm why ucmdb is getting error becuase we have already changed uisadmin and sysadmin password?

Regards,
Rakesh

1 Solution

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Respected Contributor.. Rakesh kumar Respected Contributor..
Respected Contributor..

Re: How to reset UISysadmin password ucmdb

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Hi Team,

Thanks for the reply .but we have follow the same below steps it is working.

1.Go to JMX console > search for method “setCMDBSuperIntegrationUser”

2.Input UISysadmin to User Name field and its new password > Invoke

3.Restart UCMDB service and check if the issue still persist or not.

then we are able to login UCMDB console and JMX also .

Regards,

Rakesh

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2 Replies
bmceachin Trusted Contributor.
Trusted Contributor.

Re: How to reset uisadmin password ucmdb

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I have a similar situation where the admin/UIsysadmin passwords are lost (I can only login with sysadmin).

What's the correct procedure to reset these passwords?

What's the downstream impact of changing these passwords?

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Respected Contributor.. Rakesh kumar Respected Contributor..
Respected Contributor..

Re: How to reset UISysadmin password ucmdb

Jump to solution

Hi Team,

Thanks for the reply .but we have follow the same below steps it is working.

1.Go to JMX console > search for method “setCMDBSuperIntegrationUser”

2.Input UISysadmin to User Name field and its new password > Invoke

3.Restart UCMDB service and check if the issue still persist or not.

then we are able to login UCMDB console and JMX also .

Regards,

Rakesh

0 Likes
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