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9.05 to 10

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Hello,

This is a question related to Expert Day.

 

I'm interested in upgrading our current system from 9.05 to 10.10. How does version 10 handle pre-existing Integrations with other database apps such as Service Manager? Will integrations need to be recreated, or will they be preserved during the upgrade process?

 

Thanks!

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Re: 9.05 to 10

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Please refer to interactive deployment guide at HP SSO -> http://support.openview.hp.com/selfsolve/document/KM00642992 .

I didn't find any metioned backup and/or recreation of integartions during major upgrade from 9.05 to 10.10.

But I personally think that backup of custom integartions as separate packages will be preferable way to go. Just in case 🙂

Regards
-Dmitry Gomel, PMP
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Re: 9.05 to 10

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Please refer to interactive deployment guide at HP SSO -> http://support.openview.hp.com/selfsolve/document/KM00642992 .

I didn't find any metioned backup and/or recreation of integartions during major upgrade from 9.05 to 10.10.

But I personally think that backup of custom integartions as separate packages will be preferable way to go. Just in case 🙂

Regards
-Dmitry Gomel, PMP
Click the Like button at the bottom to say 'Thanks'.

View solution in original post

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Re: 9.05 to 10

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We've done this a few months back and we were advised by our on site consultant to redo the integrations(nnmi and SM in our case) with just the same parameters.
Did so and had no further complications.
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