CI change relation to change request id
We need the traceability from a change request perspective directly on CI's.
Is it possible to show a change request id from Remedy directly on a CI in UCMDB (as an extra input to the change history or somewhere else)?
I read that something like this should be possible with the change request widget in UCMDB Browser, but I am not sure if it will integrate with Remedy.
I hope you can answer my question.
Re: CI change relation to change request id
We’ve a UCMDB – Remedy integration where you can Export CIs and Relationships, for more details please refer to http://support.openview.hp.com/sc/solutions/integrations.jsp?intid=459
Hope this helps,
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