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CI change relation to change request id

Hi experts


We need the traceability from a change request perspective directly on CI's.

Is it possible to show a change request id from Remedy directly on a CI in UCMDB (as an extra input to the change history or somewhere else)?


I read that something like this should be possible with the change request widget in UCMDB Browser, but I am not sure if it will integrate with Remedy.


I hope you can answer my question.


Thank you.




1 Reply
Absent Member.. Absent Member..
Absent Member..

Re: CI change relation to change request id



We’ve a UCMDB – Remedy integration where you can Export CIs and Relationships, for more details please refer to http://support.openview.hp.com/sc/solutions/integrations.jsp?intid=459


Hope this helps,

Ana Acosta-Diaz

"HP Support
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