Highlighted
Contributor.. Contributor..
Contributor..
80 views

CI change relation to change request id

Hi experts

 

We need the traceability from a change request perspective directly on CI's.

Is it possible to show a change request id from Remedy directly on a CI in UCMDB (as an extra input to the change history or somewhere else)?

 

I read that something like this should be possible with the change request widget in UCMDB Browser, but I am not sure if it will integrate with Remedy.

 

I hope you can answer my question.

 

Thank you.

 

Regards

Jacob                                                 

0 Likes
1 Reply
Highlighted
Absent Member.. Absent Member..
Absent Member..

Re: CI change relation to change request id

Hello,

 

We’ve a UCMDB – Remedy integration where you can Export CIs and Relationships, for more details please refer to http://support.openview.hp.com/sc/solutions/integrations.jsp?intid=459

 

Hope this helps,

Ana Acosta-Diaz

"HP Support
If you find this or any post resolves your issue, please be sure to mark it as an accepted solution."

Click the KUDOS star on the left to say 'Thanks'
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.