Azzura Gun Trusted Contributor.
Trusted Contributor.
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CMS 11 Discovery Issue

I've upgraded my UCMDB version from 10.33 to 11.00, I also upgrade the content pack to CP 28.
I've upgraded the Probe too.

The problem appear when I want to use universal discovery. The job is running but stuck in 0% progress. 
I checked the WrapperProbeGw.log and get this warn message

jvm 1    | <2018-10-23 17:48:12,865> 346481523 [WARN ] [JobRunnerThread-MZ_Test Huawei DC_INfra_Network_Host Connection by SNMP] (JobExecuter.java:1658) - Skip running due to license type is not be initialed

I have an Active License and I have migrated the License to the new version. 

Is there any suggest? 

 

Thanks,

 

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6 Replies
johnc3 Acclaimed Contributor.
Acclaimed Contributor.

Re: CMS 11 Discovery Issue

Can you run invokeLicenseCalculation from JMX?

What do you see in the License report?

Kind regards,
Bogdan Mureșan

EMEA Technical Success
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johnc3 Acclaimed Contributor.
Acclaimed Contributor.

Re: CMS 11 Discovery Issue

Another question, why upgrade to 11.0 released in February when 11.2 is released in August?

Kind regards,
Bogdan Mureșan

EMEA Technical Success
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Azzura Gun Trusted Contributor.
Trusted Contributor.

Re: CMS 11 Discovery Issue

Yes I've tried to run InvokeLicenseCalculation  from JMX.

The Available License is matching with the license I've installed. 
But the usage is 0% although I have many CI's that consume the License in previous version. 

 

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johnc3 Acclaimed Contributor.
Acclaimed Contributor.

Re: CMS 11 Discovery Issue

There's the problem.

You can remove all your licenses and add only the 11.x ones. After a restart you can see if during the restart we have any Class Model issues. If a CIT definition needed for license calculation is corrupted then license calculation will fail.

The probes were reinstalled?

Kind regards,
Bogdan Mureșan

EMEA Technical Success
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Azzura Gun Trusted Contributor.
Trusted Contributor.

Re: CMS 11 Discovery Issue

I've tried to remove all licenses and use only 11.xx licenses. 
And the I restart the UCMDB. During the restart, in the server status all components UP successfully and there's no such a fail. 
But the issue still happens

 

The probe is upgraded from the previous version. 

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WimW
New Member.

Re: CMS 11 Discovery Issue

Hi,

 

Could you please tell me how this issue was resolved?

 

Thanks in advance!

Wim

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