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Respected Contributor.
Respected Contributor.
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CMS 19.02 Configuration Error

Hello Experts,

I wanted to try new CMS 2019.02. In Configuration Wizard, selected.

> 'MSSQL', entered schema name. 'NT Lan Manager'.

UCMDB_Server service is running with a service account which is also authenticated on db side and has administrator privileges on the server.

 

I get the error below:

java.lang.NullPointerException
	at com.mercury.topaz.cmdb.server.manage.dal.DbContext.getUsernameForErrorMessage(DbContext.java:347)
	at com.mercury.topaz.cmdb.server.manage.dal.DbContext.toString(DbContext.java:317)
	at com.mercury.topaz.cmdb.server.manage.dal.ConnectionPoolManager.getPoolSuffix(ConnectionPoolManager.java:322)
	at com.mercury.topaz.cmdb.server.manage.dal.ConnectionPoolManager.createPool(ConnectionPoolManager.java:148)
	at com.mercury.topaz.cmdb.server.manage.dal.ConnectionPoolManager.<init>(ConnectionPoolManager.java:110)
	at com.mercury.topaz.cmdb.server.manage.dal.ConnectionPoolManager.<init>(ConnectionPoolManager.java:99)
	at com.mercury.topaz.cmdb.server.manage.dal.ConnectionPoolManager.<init>(ConnectionPoolManager.java:95)
	at com.mercury.topaz.cmdb.server.manage.dal.ConnectionPoolFactory.getPool(ConnectionPoolFactory.java:39)
	at com.mercury.topaz.cmdb.shared.util.dbcreator.CmdbDatabaseCreator.<init>(CmdbDatabaseCreator.java:35)
	at com.hp.config_wizard.ui.frame.CreateSchemas.exportConfFile(CreateSchemas.java:231)
	at com.hp.config_wizard.ui.frame.CreateSchemas.onFinish(CreateSchemas.java:261)
	at com.hp.config_wizard.ui.frame.CreateSchemas.access$900(CreateSchemas.java:31)
	at com.hp.config_wizard.ui.frame.CreateSchemas$3.performFinishActions(CreateSchemas.java:202)
	at com.hp.server_tools.common.components.wizard.WizardDlg.onFinish(WizardDlg.java:222)
	at com.hp.server_tools.common.components.wizard.WizardDlg.access$300(WizardDlg.java:18)
	at com.hp.server_tools.common.components.wizard.WizardDlg$4.actionPerformed(WizardDlg.java:90)
	at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:2022)
	at javax.swing.AbstractButton$Handler.actionPerformed(AbstractButton.java:2348)
	at javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:402)
	at javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:259)
	at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(BasicButtonListener.java:252)
	at java.awt.Component.processMouseEvent(Component.java:6539)
	at javax.swing.JComponent.processMouseEvent(JComponent.java:3324)
	at java.awt.Component.processEvent(Component.java:6304)
	at java.awt.Container.processEvent(Container.java:2239)
	at java.awt.Component.dispatchEventImpl(Component.java:4889)
	at java.awt.Container.dispatchEventImpl(Container.java:2297)
	at java.awt.Component.dispatchEvent(Component.java:4711)
	at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4904)
	at java.awt.LightweightDispatcher.processMouseEvent(Container.java:4535)
	at java.awt.LightweightDispatcher.dispatchEvent(Container.java:4476)
	at java.awt.Container.dispatchEventImpl(Container.java:2283)
	at java.awt.Window.dispatchEventImpl(Window.java:2746)
	at java.awt.Component.dispatchEvent(Component.java:4711)
	at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:760)
	at java.awt.EventQueue.access$500(EventQueue.java:97)
	at java.awt.EventQueue$3.run(EventQueue.java:709)
	at java.awt.EventQueue$3.run(EventQueue.java:703)
	at java.security.AccessController.doPrivileged(Native Method)
	at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
	at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:84)
	at java.awt.EventQueue$4.run(EventQueue.java:733)
	at java.awt.EventQueue$4.run(EventQueue.java:731)
	at java.security.AccessController.doPrivileged(Native Method)
	at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
	at java.awt.EventQueue.dispatchEvent(EventQueue.java:730)
	at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:205)
	at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
	at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
	at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
	at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
	at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)

Any help is appreciated. Regards,

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Acclaimed Contributor.. Acclaimed Contributor..
Acclaimed Contributor..

Re: CMS 19.02 Configuration Error

While NullPointerException is a 100% code problem, a stack trace provided by you pointing to problems with authentication.

Check the doc below and ensure there is no problems with authentication. I would also check that MSSQL version is supported by the version 19.02. 

 

https://docs.microfocus.com/UCMDB/11.0/ucmdb-docs/docs/eng/doc_lib/Content/database/SQLWindowsAuth_c_enable_win_auth.htm

Regards
-Dmitry Gomel, PMP
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