Absent Member.. ral8667 Absent Member..
Absent Member..
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Can't Create Enrichment Rule

Using UCMDB 10.20.

 

All of a sudden, I'm unable to create new Enrichment Rules.  When I click new, and the dialog box pops up asking me to enter the Rule Name, Rule Description, along with a couple of checkboxes, there is an error at the bottom stating:

 

"Rule name is not valid.  Enter a valid rule name."

 

This message does not go away no matter what I put in for the name.

 

I'm unable to click Next or Finish to bypass this error.

 

Any suggestions?

 

Thanks,

Ron

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2 Replies
Outstanding Contributor.. Melissa_C_UCMDB Outstanding Contributor..
Outstanding Contributor..

Re: Can't Create Enrichment Rule

Hello Ral , 

 

I hope you are doing well . 

 

I have been reviewing about this issue and I found a QCCR1H37578 in progess however I suggest you to open a ticket to investigate more carefully the issue in your environment .

 

Best Regards ,   

Melissa Carranza Mejias
Customer Support Engineer

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Absent Member.. jowillia Absent Member..
Absent Member..

Re: Can't Create Enrichment Rule

I am having the same problem with uCMDB 10.22 just suddenly happened, had created enrichments fine before.

Did you every get a resolution  ?

The QCCR mentioned is not available to view, so can't see what the progress was.

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