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Cannot expand Computer in External Class Model in Mapping Tool

SM 9.64
UCMDB 2019.11


Hi all,

I am mapping new attributes in the Computer Push 2.0 for Computer. But when I open the Mapping Tool and look in the External Class Model, the Computer icon is not expandable as I think it should be.

Icons for e.g. mainframe, storage and switch are expandable.

I am guessing it is something wrong in extaccess in Service Manager but not sure which of the ucmdbintegration web service definitions that is broken or lost.

Any ideas?

1 Reply
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor



The problem is that computer group does not have children so if you create them you will see the bottom


Best Regards

Alan Alberto Rojas
uCMDB Engineer
allan-alberto.rojas.vargas @microfocus.com

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