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Change UCMDB ID with the same value to Global id attribute

 

Actually we are deploying an integration between UCMDB 10.10 and a external data repository (DB MySQL 5.0). It is possible to assigne the same value to ID attribute with Global id value? I know that the ID attribute is automatically generated by UCMDB but we need to use the CI_ID attribute like a Global_id and ID.

 

Note: Global Id is assigned by the GDA.

 

Thanks for your support

 

Greetings

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Re: Change UCMDB ID with the same value to Global id attribute

Hello Marviglic ,

I hope you are doing well .

Would you please explain me what do you refer with ID attribute?

Best Regards,

Melissa Carranza Mejias
Customer Support Engineer

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Re: Change UCMDB ID with the same value to Global id attribute

Melissa excuse me, I mean the ID generated automatically by UCMDB, want it to be same to Global ID provided by the GDA

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Re: Change UCMDB ID with the same value to Global id attribute

Hello Marviglic,

 

I hope you are doing well .

 

I have been studying the thread with the information provided and I would like to suggest to open a ticket in support department  in order to confirm or discard any reconciliation issues in your specific environment.

 

Best Regards ,

Melissa Carranza Mejias
Customer Support Engineer

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Re: Change UCMDB ID with the same value to Global id attribute

Thanks Melissa, we generate a support ticket, but have not been able to give me a solution, I need to make this adjustment to import the Element Node assigning the ID attribute "root_container"

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Re: Change UCMDB ID with the same value to Global id attribute

Hello Marviglic, 

 

I hope you are doing well .

 

Regarding to the issue I talked with the engineer that have that ticket and he are going to continue with the process to find the resolution . I suggest that the best option is continue with the ticket process .

 

 

Best Regards,

Melissa Carranza Mejias
Customer Support Engineer

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