Absent Member.. cbowditch Absent Member..
Absent Member..
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Configuration Manager won't send emails

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I'm getting an error any time CM tries to send email.  It's a pretty simple configuration.  I have the SMTP server address and SMTP port settings populated correctly.  No authorization required.  UCMDB uses the same settings and can send email no problem.

However, when CM tries to send email, I get NoSuchProviderException: smtp showing up in the amber_general.log file.  Full error message below:

2016-01-12 11:00:03,041 ERROR    User:      UISysadmin     notificationsSenderJobDetails    job6148      MailDelivererServiceImpl.sendMessages:115          javax.mail.NoSuchProviderException: smtp
2016-01-12 11:00:03,055 ERROR    User:      UISysadmin     notificationsSenderJobDetails    job6148      MailDelivererServiceImpl.sendMessages:131          org.springframework.mail.MailSendException: Mail server connection failed; nested exception is javax.mail.NoSuchProviderException: smtp. Failed messages: javax.mail.NoSuchProviderException: smtp; message exceptions (1) are:
Failed message 1: javax.mail.NoSuchProviderException: smtp
2016-01-12 11:00:04,327 ERROR    User:      UISysadmin    scheduledReportsSenderJobDetails    job6150      MailDelivererServiceImpl.sendMessages:115          javax.mail.NoSuchProviderException: smtp
2016-01-12 11:00:04,357 ERROR    User:      UISysadmin    scheduledReportsSenderJobDetails    job6150      MailDelivererServiceImpl.sendMessages:131          org.springframework.mail.MailSendException: Mail server connection failed; nested exception is javax.mail.NoSuchProviderException: smtp. Failed messages: javax.mail.NoSuchProviderException: smtp; message exceptions (1) are:
Failed message 1: javax.mail.NoSuchProviderException: smtp

Anyone have any ideas?

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Absent Member.. cbowditch Absent Member..
Absent Member..

Re: Configuration Manager won't send emails

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I got my answer.  HP says this is a known problem and I should open a support ticket.  However, a nice person also told me that deleting the

<CM install folder>\server\server-0\webapps\cnc\WEB-INF\lib\javamail-1.3.1.jar

file will get around the problem.

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Absent Member.. jowillia Absent Member..
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Re: Configuration Manager won't send emails

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I have the exact same problem, but no answer yet. I can find mail-1.4.2.jar in WEB-INF/lib but not sure if it is in the classpath.

Have you had any answers from HP on this ?

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Absent Member.. cbowditch Absent Member..
Absent Member..

Re: Configuration Manager won't send emails

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Not yet.  Maybe with today's Online Expert Day we might get an answer?

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Absent Member.. cbowditch Absent Member..
Absent Member..

Re: Configuration Manager won't send emails

Jump to solution

I got my answer.  HP says this is a known problem and I should open a support ticket.  However, a nice person also told me that deleting the

<CM install folder>\server\server-0\webapps\cnc\WEB-INF\lib\javamail-1.3.1.jar

file will get around the problem.

View solution in original post

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