Highlighted
Absent Member.. Absent Member..
Absent Member..
653 views

Connect-it Scenario: "Connection refused" error after upgrading ucmdb to 10.31

Dear folks,

I have a Connect-it (version 9.53) scenario that we developed when we installed the ucmdb v 10.01 a couple of years ago.  We recently upgraded the ucmdb to release 10.31 and now that scenario is not working.  These are the connections parameters as of now:

Server: hostname.mydomain.com

Port: 8080 ( I supposed I need to change this one to 8443)

User: connect-it user

Password: connect-it password (I validated that the password for this user was current)

RootContext: empty

Customer name: Default Client

Query Name: Connect-it_Query_1  (this is a valid query in the ucmdb)

My question is, are these the correct parameters once the system is upgraded?  It used to work before, but not anymore.  When I try to do a test connection this is what I get:

2017/02/21 16:52:0.000 0 4 Test the connection
2017/02/21 16:52:0.000 1 4 Connecting to the Universal CMDB server...
2017/02/21 16:52:0.000 2 4 Retrieving UCMDB Service, protocol=http, host=hostname.mccormick.com, port=8080, rootContext=
2017/02/21 16:52:1.000 2 1 (0) Connection error.
2017/02/21 16:52:1.000 2 1 (0) java.net.ConnectException: Connection refused: connect
2017/02/21 16:52:1.000 3 1 (0) Cause by java.net.ConnectException: Connection refused: connect
2017/02/21 16:52:1.000 1 1 (0) Connection test unsuccessful.

I would appreciate your input on this matter.  Please let me know if there something else I could tell you about this case that would help you in suggesting a solution.

 

Best regards,

Ulises

0 Likes
1 Reply
Highlighted
Acclaimed Contributor.. Acclaimed Contributor..
Acclaimed Contributor..

Re: Connect-it Scenario: "Connection refused" error after upgrading ucmdb to 10.31

Go to the UCMDB JMX-Console --> Ports Management Services --> ComponentsConfigurations --> invoke

This will give you info what components are running on which ports. I'm not sure what technology Connect-IT connecting with but it's either Java or web servises. So, check axis2 and ucmdb-api. It will show if you need to use HTTP or HTTPS.

JMX-Console --> Ports Management Services --> Port Details will give you a port nuber for the protocol used...

 

Regards
-Dmitry Gomel, PMP
Click the Like button at the bottom to say 'Thanks'.
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.