Content Pack 12 Update 4 (CP 12.04) is available.
Content Pack 12 Update 4 (CP 12.04) is now available for download.
This update contains fixes for critical issues coming from our customers.
CP12 Update 4 can be installed on top UCMDB 10.01 CUP2(or higher CUP) and can be downloaded from here:
CP 12.04 have dependencies from CUP 2 for UCMDB 10.01. Therefore it is mandatory to install CUP 2(or higher CUP) for UCMDB 10.01 before CP 12.04 installation.
Note: You cannot install a content pack if you already installed a later content pack. For example, you cannot install Content Pack 12.02 if you have already installed Content Pack 12.03. This is due to current Package Manager deployment limitations.
We recommend to backup the hp folder on the server and the database.
Also refer to Disaster Recovery Guide
If you find this or any post resolves your issue, please be sure to mark it as an accepted solution."