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Device not getting discovered in UCMDB

Hi,

 

I want to troubleshoot an issue with one single device which is not getting discovered in UCMDB 9.05

 

I can see there are 2 data flow probes in my environment and both of them have IP ranges assigned to them.

 

So how do I troubleshoot an issue for one single device as I think I cannot use the above data flow probe's for troubleshooting or I can use them?

 

Do I need to create a new data flow probe and which job ideally should be used to troubleshoot such issues.

 

Thanks in advance.

 

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Re: Device not getting discovered in UCMDB

Only one probe should have IP in the range.

Which job you're trying to run?

Is the destination in a list of trigger CIs?

 

Regards
-Dmitry Gomel, PMP
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Re: Device not getting discovered in UCMDB

Hi Dima,

 

Thanks for the reply.

 

Ideally which job should I run. The device is a Windows server.

 

I didnt understand the below statement.

 

Is the destination in a list of trigger CIs?

 

Thanks in advance

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Re: Device not getting discovered in UCMDB

The answer is in your another tread on the same topic.

http://h30499.www3.hp.com/t5/CMS-and-Discovery-Support-and/Oracle-version-not-getting-retrieved-in-UCMDB/m-p/6268033#M1881

Regards
-Dmitry Gomel, PMP
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