Difference between CI collection and Business app
I have an doubt,
In our environment Business service mapped with CI collection and ci collection are mappled with an ci's
Business service->CI collection->CI's
Some point of time Business service mapped with Business application and Business app mapped with CI collection and Ci collection map with CI's
Business service->Business app->CI collection->CI's
how it will work ?? I mean to say what is the difference between CI collection and Business app ?
If Service manager is an Business app why they consider again service manager as CI collection ?
There are the difference:
Generic logical collection of CIs. One example usage for CiCollection would be to group business processes when no real sequencing is required between the processes.
A collection of software components that can be managed as an independent unit that supports a particular business function. An application is a logical composition of the functionality required to manipulate the data and provide the functional requirements of underlying business processes. An application has a set of supporting infrastructure entities.Example: Call center application, trade application etc.
Business Element: (Parent of the BusinessApplication, more simple:)
Business Element is a basic class for all components that support a particular business function, produce a product or provide a service that is visible to customers.
Customer Support Engineer
If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a KUDOS by clicking on the STAR at the bottom left of the post and show your appreciation. “