Difference between CI collection and Business app
I have an doubt,
In our environment Business service mapped with CI collection and ci collection are mappled with an ci's
Business service->CI collection->CI's
Some point of time Business service mapped with Business application and Business app mapped with CI collection and Ci collection map with CI's
Business service->Business app->CI collection->CI's
how it will work ?? I mean to say what is the difference between CI collection and Business app ?
If Service manager is an Business app why they consider again service manager as CI collection ?
Re: Difference between CI collection and Business app
There are the difference:
Generic logical collection of CIs. One example usage for CiCollection would be to group business processes when no real sequencing is required between the processes.
A collection of software components that can be managed as an independent unit that supports a particular business function. An application is a logical composition of the functionality required to manipulate the data and provide the functional requirements of underlying business processes. An application has a set of supporting infrastructure entities.Example: Call center application, trade application etc.
Business Element: (Parent of the BusinessApplication, more simple:)
Business Element is a basic class for all components that support a particular business function, produce a product or provide a service that is visible to customers.
Customer Support Engineer
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