Highlighted
Absent Member.. Absent Member..
Absent Member..
158 views

Discovered Incident and RFC does not appears in Federated CIT for It ProcessRecord as seen in attach

I have UCMDB 10.22 CUP 3.334 in my sandpit environment.

I created OOTB federated data push integration job from HP service mangaer 9.34 to uCMDB.

After creating the topology definition view for Node and relationship to the Incident and RFC, the quantities was updated.

The challenge I am having is the quantities of the Incident and RFC records are not reflected in the It ProcessRecord subclass.

Please can someone share opinion or advise on how to resolve this.

Thanks

Chris

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.