Valued Contributor.
Valued Contributor.

Duplicate CI's and could not discover CI serial number

Hi Team,

I'm new to UCMDB, Need your help/comments on the below query.

I exported a report from ucmdb where I can see many duplicate values and for some set of server I could not find the serial number getting discovered.

I need your comments on how to remove the duplicates values from ucmdb and how to disovery the serial number details for the missing CI's. 


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